TERMS OF SALE, RETURNS POLICY, TERMS OF USE AND PRIVACY POLICY
1. Orders and Contract Formation
1.1 By placing an order with us you are agreeing to be bound by these Terms of Sale. You are also confirming that you are over sixteen and that you agree to our use of your personal data in accordance with our Privacy Policy.
Please read these Terms of Sale; they are important. If you do not agree to these Terms of Sale do not place an order.
1.2 Following our receipt of your completed electronic order and payment by credit or debit card via PayPal, we will contact you by email to confirm the details on. A contract will be created between Cornerstone Web/Cremetti.com and you when we send that confirmatory email (order confirmation) to you.
1.3 We reserve the right to reject any order, as we see fit, without giving any reason.
1.4 We may change these Terms of Sale at any time by posting changes on this website, and without giving you notice, so please check these Terms of Sale whenever you complete an order form and before you submit it to us. If you place an order with us after we have posted any change to these Terms of Sale, you will be agreeing to that change.
1.5 Please note that our Terms and Conditions of Use or our Privacy Policy may change at any time, so please check them each time you visit this website.
1.6 Right to cancel: If you are a consumer, i.e., if you are an individual and are placing an order for purposes outside your business, within the European Union, you may cancel your order before the expiry of seven working days beginning on the day after you receive the goods from us. If you wish to cancel, please send an email to that effect to cremetti@cremetti.com
1.7 We are Cornerstone Web, trading as Cremetti.com. Cornerstone Web is a UK partnership between L J and J Cremetti. Our business address for correspondence is 267, Beoley Road East, Redditch, Worcestershire B98 8PD.
2. Delivery and Returns
2.1 Delivery is by Royal Mail Next Day Service and is usually within 14 days of order. We cannot guarantee delivery within any time frame, but if we fail to deliver within twenty-eight days after we have accepted your order, you may cancel your order by contacting us at
click here to email us
2.2 If you exercise your right to cancel under Condition 1.6 above, you must return any items that have already been delivered to you within 14 days after you cancel your order at your own expense by a trackable signed for delivery method, and then we will refund the price of the goods and the original delivery charge you have paid when ordering. However, if you return any item and it is not in saleable condition we will not be obliged to make any refund.
2.3 If you return any item to us within fourteen days after it was delivered to you because it is defective or because we sent it to you in error, we will refund the price of that item, any delivery and handling charges for that item, and the reasonable costs of returning it to us. Whenever you return an item to us we may examine it to check whether it is actually defective.
2.4 If, for any other reason, you are unhappy with any item you have purchased from this website and you return it to us in saleable condition within fourteen days after it was delivered to you, we will refund the price of that item, but not the delivery and handling charges or the costs of returning it to us.
2.5 You must include the invoice and packing slip, and a brief written explanation of the reason for the return, with each returned item. Returns should be sent by recorded delivery post to Cremetti Fine Art, Cornerstone Web, 267, Beoley Road East, Redditch, Worcestershire B98 8PD.
2.6 We may deliver part of your order and charge for the items delivered, even though some items in your order may not have been delivered.
3. Data Protection and Privacy
3.1 We want to protect the privacy of visitors to our website and that of our customers. Please read our Privacy Policy; it will help you to understand how we use your personal data. We may change our Privacy Policy at any time without giving you notice, so please check it each time you visit this website.
3.2 Whenever you give us personal data, you are consenting to its collection and use in accordance with our Privacy Policy.
4. Availability and Payment
4.1 Our prices, delivery charges and the availability of our stock are published on this website. The price and delivery charges payable are those in force at the date and time you send your order form to us. We may change our prices and charges at any time.
4.2 We try to ensure that the prices and charges and availability published on this website are accurate, but we need to check the prices and charges on your order form. We will inform you if our actual prices and charges are different from those stated on your order form and the availability of the items you have ordered. If our actual prices or charges are higher than those on your order form, you may cancel your order; if our actual prices and charges are lower, we will charge you the lower amount. We will inform you by email if any item you have ordered is unavailable.
4.3 If you order online you must pay by credit or debit card at the time you send us your order. We accept payment via PayPal by Visa, Visa Electron, Visa Delta, Switch, Solo, Maestro and Mastercard.
4.4 You undertake and warrant that all details you provide to us when you place your order will be correct, that any credit or debit card you use belongs to you, and that there are sufficient funds or credit facilities to cover the price of the items you order and our delivery charges.
45.5 We reserve the right to obtain validation of any credit or debit card details before accepting any order.
4.6 Our prices and charges are not currently subject to UK Value Added Tax. If your order is to be delivered to an address outside the United Kingdom you may have to pay import duties and taxes. Please contact your local customs authorities for details.
5. Accuracy of Information, Warranties and Disclaimer
65.1 We try to ensure that any information and material on this website that has not been supplied by a third party is accurate, but we make no representation and give no warranty that any information or material is accurate, up to date or complete. We accept no liability for any loss or damage caused by inaccurate information or material.
5.2 If you find any inaccurate, out of date or incomplete information or material on this website, or if you suspect that something is an infringement of intellectual property rights, you must let us know immediately by contacting click here to email us
6. General
6.1 No delay, neglect or forbearance on our part in enforcing any provision of these Terms of Sale will be, or be deemed to be, a waiver or in any way prejudice any of our rights.
6.2 If any provision of these Terms of Sale is (for any reason), held to be unenforceable, illegal or invalid in some other way, the unenforceable, illegal or invalid provision will not affect the remainder of these Terms of Sale and they will continue in full force and effect.
6.3 These Terms of Sale are governed by English law and you agree to submit to the non-exclusive jurisdiction of the courts of England and Wales. The place of performance will be England.
6.4 No addition to, or modification of, any provision of these Terms of Sale will be binding on us unless made in writing and signed by our duly authorized representatives. 'Writing' includes email.
6.5 These Terms of Sale together with our Privacy Policy and your order form contain the entire agreement and understanding relating to the subject matter of your order. They supersede any earlier agreements, understandings or arrangements (whether oral and written) relating to that subject matter, but they do not supersede our Terms and Conditions of Use. You acknowledge that you are not placing your order on the basis of any statement, representation, warranty or other provision except those expressly contained or referred to in these Terms of Sale. Nothing in this Condition limits or excludes our liability for fraud.
6.6 Nothing in these Terms of Sale affects your statutory rights as a consumer.
TERMS OF USE OF THIS WEBSITE
1. Use of our Website
1.1 By using this website you are agreeing to be bound by these terms and conditions ('these Conditions') and our Privacy Policy and, if you use any particular service such as our online shop, you do so subject to any additional terms and conditions that are applicable to that service.
Please read these Conditions; they are important. If you do not agree to these Conditions do not use this website.
1.2 We may change these Conditions or our Privacy Policy at any time by posting changes on this website, and without giving you notice, so please check them each time you visit this website. If you continue to use this website after we have posted any change to these Conditions or our Privacy Policy, you will be agreeing to that change.
1.3 You must not try to circumvent the security features of this website, or tamper with, hack into, or in any other way disrupt or disable any computer system, server, website, router or other device used to host this website or make it available.
2. Intellectual Property Rights
2.1 This website and its content are protected by copyright, database rights, trademarks and other intellectual property rights. No right to use or licence of any of those intellectual property rights is granted except as explicitly set out in these Conditions.
2.2 The Cremetti name and logo are registered trademarks.
2.3 You may read, print and download one copy of parts of the material and information on this website and store it on a single computer for your personal, private use, but you must reproduce all copyright and other notices. You may not make any profit from the use of that material or information, and you may not make any other copies, or adapt, create any work derived from, republish, make available to the public, disseminate, or transmit any of it, or exploit any of it for any commercial purpose.
3. Data Protection and Privacy
3.1 We want to protect the privacy of visitors to our website and that of our customers and other individuals. Please read our Privacy Policy; it will help you to understand how we use your personal data. We may change our Privacy Policy at any time without giving you notice, so please check it each time you visit this website.
3.2 Whenever you give us personal data, you are consenting to its collection and use in accordance with our Privacy Policy.
4. Third Party Goods, Services, Contributions and Links
4.1 If you purchase or acquire goods or services from any third parties, even if you have been directed from this website to them, any contract you enter into with those third parties and any use you make of their website is a matter between you and them. We have no liability for the quality or type of services or goods provided by any third party we may mention on this website or to whom our website may be linked; it is for you to make your own judgement about them.
4.2 Any opinion, advice, statement, service, offer, or information or content provided or made by any third party on this website, or on any website to which this website is linked, is that of the author or provider, and not of Cremetti.com/Cornerstone Web. We do not endorse, and we are not responsible for, the accuracy or reliability of, any such opinion, advice, statement, service, offer, information or content.
4.3 Where any content or information or service available via our website has been supplied by a third party, we do not control or endorse it in any way. All information, content and services supplied by third parties are made available in good faith but we do not (to the extent allowed by the law) accept responsibility for their accuracy or use.
4.4 We make no representation and give no warranty about any other websites or any opinion, advice, statement, offer, information or content on them or goods or services offered by them. We have no control over their content or availability. We will not be liable for any loss or damage caused by or in connection with any use of, or reliance on, any information, materials, goods or services available on or through any other website.
4.5 You should direct any concern about any other website to that site's website administrator or web master.
5. Accuracy of Information and Disclaimer
5.1 We try to ensure that any information and content on this website that has not been supplied by a third party is accurate, but we make no representation and give no warranty that any information or content is accurate, up to date or complete. We accept no liability for any loss or damage caused by inaccurate, out of date or incomplete information or content.
5.2 If you find any inaccurate, out of date or incomplete information or content on this website, or if you suspect that something is an infringement of intellectual property rights or unlawful, you must let us know immediately by contacting: click here to email us
5.3You should independently verify any information and content on this website before relying on it. The information and content on, and software available through, this website are not intended to address any particular requirements; they do not constitute any form of advice or recommendation by Cremetti.com/Cornerstone Web and are not intended to be relied upon when making (or refraining from making) any decision.
6. Our Liability
6.1 We provide the information and material on this website free of charge; it is provided on the basis that we have no liability for that information or material.
6.2 We have no liability for the inability of anyone to access this website or any information or material on it, and we do not warrant that this website will operate without interruption or will always be available.
6.3 We are not responsible for, and will have no liability for, any error or corruption or breach of security resulting from the transmission of any information or material over any telecommunications network.
6.4 We do not exclude or limit our liability for death or personal injury caused by our negligence or for any fraud on our part, or for any liability that cannot be excluded by law.
6.5 Subject to Condition 6.4, we will not be liable for any indirect or consequential loss, or for any loss of business, profit, revenue or goodwill, or loss or corruption of data, lost or wasted management time or the lost time of other employees arising from your use of our website or any information or material on it, or your inability to use it (whether that loss is direct or indirect).
6.6 Except as expressly set out in any Terms and Conditions that apply to our online shop (which apply only in relation to that service), all warranties, representations, terms, conditions and undertakings, whether implied by statute, common law, custom, trade usage, course of dealing or otherwise (including any implied warranty, representation, term, condition or undertaking of satisfactory quality or fitness for a particular purpose) are excluded to the fullest extent allowed by law.
6.7 Nothing in these Conditions affects your statutory rights as a consumer.
7. General
78.1 No delay, neglect or forbearance on our part in enforcing any of these Conditions will be, or be deemed to be, a waiver; nor will it prejudice any of our rights.
7.2 If any of these Conditions is (for any reason) held to be unenforceable, illegal or in some other way invalid, the unenforceable, illegal or invalid provision will not affect the remainder of these Conditions; and they will continue in full force and effect.
7.3 These Conditions are governed by English law and you agree to submit to the non-exclusive jurisdiction of the courts of England. The place of performance will be England.
7.4 No addition to or modification of any provision of these Conditions that you propose will be binding on us unless made in writing and signed by our duly authorized representative. 'Writing' includes email.
8. Further Information
This website is operated by L J and J Cremetti trading as Cornerstone Web/Cremetti.com
Our business address for correspondence is:
267 Beoley Road East
Redditch
Worcestershire
B98 8PD
If you wish to raise any query, please contact: click here to email us
PRIVACY POLICY
Our Views on Privacy
We want to protect the privacy of visitors to our website and that of our customers, and other individuals. Please read the following policy; it will help you to understand how we use your personal data. We may change our privacy policy at any time without giving you notice, so please check it each time you visit this website.
Whenever you give us personal data, you are consenting to its collection and use in accordance with this privacy policy, including our use of cookies as explained below.
IMPORTANT NOTE: If you are sixteen or under, you must obtain your parent's or guardian's permission before you send us any personal data.
What personal information do we collect?
We log your Internet Protocol (IP) address in order to receive and send information from and to you over the internet.
When you register for our newsletter, make an enquiry, or order products or services from us, you may be asked to provide some personal data such as your name, address, email address and credit or debit card number.
We also automatically collect data about visitors to our website (for example on browsing patterns) by using cookies. We collect data relating to the routing, duration and time of communications (traffic data), such as records of the parts of our website you have visited, services you have used, and your location. We retain traffic data for three years.
Cookies
A cookie is a small piece of data or message that is sent from a web server to your browser and is stored on your hard drive. A cookie can't read data off your hard disk or read cookie files created by other sites. Cookies do not damage your system.
You can reset your browser so as to refuse any cookie or to alert you to when a cookie is being sent. If you choose not to accept our cookies, some of the features of our site may not work as well as we intend.
We use cookies for the purposes of system administration of our website, to give us information about the number of visitors to different parts of our website, and to enhance your visit to our site.
How do we use your personal data?
We use your personal data to: answer your queries, to process and fulfil your orders, to notify you of your order's status and to contact you if there is a problem with your order.
We use traffic data (see above) to help us understand which areas of our website are most popular so that we might better develop the design and structure of our site.
When you give us personal data, those data may be sent electronically to servers anywhere in the world and may be used, stored and processed anywhere in the world, including countries outside the European Economic Area. (Bear in mind that many countries outside the European Economic Area do not adequately protect your rights as a data subject).
Whenever and wherever we collect, process or use personal data, we take steps to ensure that it is treated securely and in accordance with our privacy policy.
To whom might we disclose your personal data?
We may pass your personal data to anyone who needs those data in order to fulfil your requests for our goods and services, or to validate any payment details you give to us. Some of these people may be located outside the European Economic Area.
We may pass your personal data to our group or associated companies and to our data processors. Some of these may be located outside the European Economic Area.
Links
Our website contains links to other websites. We are not responsible for the privacy practices of other sites. We encourage our visitors to be aware when they leave our website, and to read the privacy policy of other sites that collect or use personal data. This privacy policy applies only to personal data collected by Cremetti.com/Cornerstone Web.
Security
Whenever you make payment using any credit or debit card we redirect you to PayPal’s secure server. Your card details are not revealed to us in any way nor are they stored by us.
Unfortunately, no data transmission over the internet or any other network is 100 per cent secure, but we take appropriate steps to try to protect the security of your personal data.
Contacts
This website is operated by L J and J Cremetti, trading as Cornerstone Web/Cremetti.com. Our business address for correspondence is:
267 Beoley Road East
Redditch
Worcestershire
B98 8PD
Individuals have certain rights of access to their personal data. If you wish to request any information about your personal data, please contact: click here to email us
Inaccuracies and Corrections
We would like to keep your personal data accurate and up to date. If you become aware of any errors or inaccuracies please let us know by contacting click here to email us
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